printer will not print word documents or documents from internet however does a test print

chieflonglegs · ‎08-18-2013

My printer will not print word documents or documents from the internet. However it does complete a test print. I have uninstalled and reinstalled printer. I have disabled and enbled the firewall and have run the test doctor programme, which has been unable to identify any problems. I have a HP deskjet 3050A all in one J611 series printer.

Rudy1906 · ‎08-19-2013

Sorry that you are having a problem with printing word documents and internet.

Are you connected USB or wireless?

You can try to download an alternative driver and check to see if that works. (Shane_R) has a great post on how to do so.

The deskjet 990c is usually the better one.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers-e-g-Windows-8/How-to-Assign-Alterna...

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songbirdwoman · ‎03-21-2014

printer will not print from ms word but passes the test from hp print and scan doctor

PrintScript · ‎05-09-2014

Hi! Try accessing it in "administrator" mode if you are using Windows 7. Had the same problem with a different printer, though. Worked for me.

Peace!

wacko24 · ‎02-07-2015

Hi,

I found the answer to this by trawling forever, IT IS A HP PROBLEM, ARE YOU LISTENING HP ?

the fact is, the printer driver will only allow a sysadmin to print from certain programs, Adobe,Office, Wordpad there are more, but if you apply this fix, they will print

go to COTROL PANEL > USER ACCOUNTS > CHANGE USER ACCOUNT SETTINGS.

Drag the slider down to never notify, then restart your computer.

works on windows 7

effectively, you elevate your account to a sys admin, but if HP got their act together, they would sort this issue out, as it is all over their forums.

Alowcountrygak · ‎02-19-2017

Why does it all of a sudden not work