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Posts: 1
Member Since: ‎12-08-2012
Message 1 of 2 (1,784 Views)

printer won't grab paper

I have a HP deskjet 2050 all in one. I changed the ink and now the printer won't grab the paper. It will go down about 3 inches and stop. The printer acts like its really printing but nothing on paper . Is there some one here can help me.?? Thanks

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Regents Professor
Posts: 3,962
Member Since: ‎10-09-2012
Message 2 of 2 (1,765 Views)

printer won't grab paper

The printer may have a hardware issue that has developed in the paper feed mechanism.

Please see the document located here for steps to help troubleshoot a no feed issue.

Hope this helps.
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