Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎08-23-2013
Message 1 of 2 (608 Views)

printer won't switch from one tray to another

Having problems with my HP Officejet Pro 8600 Premium not doing the auto switch from default tray to next tray during print job.  I've tried unplugging the printer, removing and replacing tray 2, checking for jams, shuffling paper, resetting the default tray (paper can be pulled from both trays when set as default), but I still get an "out of paper" message when the default tray is empty even though the other tray is empty.  I can manually exchange empty tray for full one, but the printer no longer automatically switches over when one of the trays is empty.  HELP!


0 Kudos
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 2 (592 Views)

Re: printer won't switch from one tray to another

[ Edited ]

This document

The Printer Does Not Pick Up Paper From Tray 2, or Tray 2 Is Not Recognized

may offer some help:


There may be something there which will help.


I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation