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‎05-11-2017 12:02 PM - last edited on ‎05-11-2017 12:17 PM by Retired

HP Recommended

Well, I searched all over for possible solutions, but couldn't find anything useful. I was hoping that someone from HP would contact me. My only hope now is to try to get a service manual, but even that is not available as far as I see...

1 REPLY 1

‎05-12-2017 06:25 PM

HP Recommended

Greetings @DannyBridi,

 

Thanks for the post. 

 

I understand that you are getting printhead error on your printer. 

Not to worry, I will be glad to help. 

 

Please perform a hard reset as suggested in this HP article. 

If the issue persists, please contact our phone support for the service options available for your printer. 

I do not have any service manuals available for any printer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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