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07-02-2014 11:26 PM
I m using Hp office jet 6000, recently I have changed its ink from original store. Unfortunately when I print normal word document written in black it is coming with plain paper, however when I order a print in a mixed color the other colors appear in the paper but still the black is not coming. So I would like to ask what might be the problem and how can I fix it?
07-02-2014 11:49 PM
Please check the vent first and re-seat the cartridge.
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