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Deborah4u
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printing only in black n white, need color to print

HP Recommended
officejet pro 8610
Microsoft Windows 7 (64-bit)

Trying to print  in color have all new ink and it will only print in black and white. i have gone through all settings

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RnRMusicMan
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Message 2 of 2
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HP Recommended
 
Welcome to the HP Forums! 
 
I understand that you cannot print in color with your HP Officejet pro 8610 printer. I am happy to help! 
 
Are you using Genuine HP ink cartridges, or refills? 
 
In the meantime, please try the steps within this guide, Color or Black Ink is Not Printing, and let me know what happens! 
 
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
 
Thank you for posting, and have a nice day! 🙂
RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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