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onwardbound
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printing shipping labels on ebay

HP Recommended
HP deskjet 3050A
Microsoft Windows 10 (64-bit)

I was printing several shipping labels on ebay. it stopped printing. no error messge. printer connected by USB cord. it had paper. wi-fi did not go down. I disconnected power cord, reconnected. restarted computer. printing requests appear in the printer queue. 

can the USB cord suddenly go bad? any help is appreciated!  

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Bob_Headrick
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Message 2 of 2
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HP Recommended

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.

 

USB cables can fail, but I would expect that to be very rare.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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