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Honor Student
Posts: 3
Member Since: ‎02-11-2014
Message 1 of 6 (353 Views)

printings are too small

Hello there. My printings are really small when I print using Microsoft Word. I tried to print 2 pages in 1 sheet. However, the printings are really small and are really hard to read. There white space on the left, right, bottom and top are really wide. This causes my documents to be really small. It is not about the font. HELP. 

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HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 2 of 6 (318 Views)

Re: printings are too small

Hi shirleyhsl, sorry to hear that you are having issues with your printer printing text very small. I would like to assist you on this issue. May I please have the model number of your printer as well as the series (ie: Officejet 8600)? May I also please have the operating system of your computer (Windows XP, Vista, 7,8-8.1 or Mac)? Please respond back at your convenience and I will be happy to help.

 

Thank you.

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W a t e r b o y 71
I work on behalf of HP
Honor Student
Posts: 3
Member Since: ‎02-11-2014
Message 3 of 6 (311 Views)

Re: printings are too small

I am using deksjet 1510 and windows 8.1 and Microsoft word 2013 Smiley Happy
HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 4 of 6 (302 Views)

Re: printings are too small

 

Hello again shirleyhsl.

 

Thank you for responding back. I would suggest that you uninstall the printer and reinstall it. I have a link for you to make it easy. Please click on the  HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers   to get to the download.

 

Please remove the USB cable from your computer and from the printer and uninstall the software and drivers. Once you have it uninstalled then please do the download and reinstall the printer. Please do NOT connect any cables to the printer or computer until prompted to do so.

 

Hope these steps resolve your issue. Thanks again for your time.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


W a t e r b o y 71
I work on behalf of HP
Honor Student
Posts: 3
Member Since: ‎02-11-2014
Message 5 of 6 (282 Views)

Re: printings are too small

[ Edited ]

1901367_10152598580417542_2119080122_n.jpg

 

I did what you asked me to but it is still the same. On the picture above, the left side is from a normal printing. The one on the left is from my HP printer. Look at the difference in the size of the words, and the margins. 

HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 6 of 6 (264 Views)

Re: printings are too small

Hello again.

 

Thank you for the pic. Is the printout like this when you print from other programs? I have seen issues with WORD before. Please attempt to use another program and let me know if you have the same results.

 

Thanks again.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


W a t e r b o y 71
I work on behalf of HP
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