The HP Community is here for you.
11-09-2012 05:05 PM - last edited on 02-22-2017 08:01 AM by OscarFuentes
The troubleshooting steps in this document may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V