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retlas
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question regarding photosmart 7525

My printer came with two black cartridges, a small one and an XL large one.

My question is that my printer stops printing black when the small one is low even

though the large one is over half full. Is this normal? I spent an hour and a half with

tech support but was told to just replace the small one?????

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question regarding photosmart 7525

The smaller cartridge is the photo cartridge, used for printing dark areas when photo paper is selected in the driver, or when "automatic" paper selection is enabled and the media type is detected as photo paper.  It may also me used in some cases when printing graphics on plain paper.  If you are printing on plain paper make sure "plain paper" is selected in the media type selection for the driver.

 

The Photosmart 7525 may require ink in all colors (including photo and black ) to prevent clogging the printheads.  See the document here for information on how ink is used.  The photosmart 7525 is an IIC printer in the terminology of that document.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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