• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I put in a refilled HP60 black cartridge (which I'll never do again!), and got a "Clean ink stains from printer" message. It is a standard F4400 printer.    Help!     Operabuff

2 REPLIES 2
HP Recommended

Did you mean that you have a F4440 Deskjet printer? I would clean and reseat the cartridges. Here is a link to a document that will show you how to do the basic troubleshooting steps to address cartridge rejection errors for your model of printer. I know the error message is different from the one that you are getting, but this document does a good job at outlining the steps that ones needs to take to clean and reset the cartridges.  If you find that after completing that document that you are still having an issue with the printer I would do a hard reset to attempt to restore the printer to a known working condition and clear that error message.  Below are the steps to do a hard reset to the printer. 

 

1.        With the printer plugged directly into a wall outlet, and turned on, unplug the cord from the rear of the printer.

2.        Then unplug the cord from the wall socket.

3.        Wait at least 30-60 seconds

4.        Plug the power cord back into the wall socket first. If the cord has a module in it, make sure that the light on the module is lit up and then plug cord back into the rear of the printer

5.        The printer should power back on by itself, but if not use the power button on front panel to turn machine back on. 

I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?
HP Recommended

The OP was asking about the message, "Clean ink stains from printer."  What should someone do about that with an HP F4400?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.