cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Ugglyguy Top Student
Top Student
3 2 1 0
Message 1 of 4
5,293
Flag Post
HP Recommended

Solved!

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Error message "Connection error. Check Internet connection." when trying to Enable Web Services on HP Laserjet 1606dn.

 

Operating system: Windows 7

 

Thanks for helping,

Howard

 

UPDATE 21-7-13: After upgrading the firmware to the lastest version, I could enable web services. Big help was this video: http://www.youtube.com/watch?v=Q5gpIGZXDXw

0 Kudos
3 REPLIES 3
Distinguished Professor Distinguished Professor
Distinguished Professor
3471 3462 278 629
Message 2 of 4
5,264
Flag Post
HP Recommended

Solved!

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Hi,

 

Please try the following.

 

1. Open an internet browser type printer's IP address.

2. Should bring you to the printer's status page.

3. Select the networking tab at the top.

4. Left hand side select IPv4 under wireless.

5. Under DNS address Configuration select Manual DNS Server.

6. For Preferred enter 8.8.8.8

7. For Alternate enter 8.8.4.4

8. Select apply. You might get a warning saying this could interrupt connection that's fine.

9. Turn printer off for about 30 seconds then try again.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Ugglyguy Top Student
Top Student
3 2 1 0
Message 3 of 4
5,262
Flag Post
HP Recommended

Solved!

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Thanks for trying to help.

 

In my case, this did not help.

 

I followed the instructions on this video: http://www.youtube.com/watch?v=Q5gpIGZXDXw.

 

The key was the firmware update, I believe. 

 

Walter

 

0 Kudos
Distinguished Professor Distinguished Professor
Distinguished Professor
3471 3462 278 629
Message 4 of 4
4,057
Flag Post
HP Recommended

Solved!

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Hi,

 

Glad to know that the issue has been resolved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation