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Honor Student
Posts: 2
Member Since: ‎01-11-2010
Message 1 of 2 (5,495 Views)

"Electrical Failed Pen" Error

Can anybody explain to me what an "Electrical Failed Pen" error is? I am now getting this error after replacing one of my cartridges. This seems like a downgrade from the problem I was having yesterday, but at least the printer is telling me WHAT the error is now.


Any ideas? "Electrical failed pen"?

0 Kudos
Posts: 29,780
Member Since: ‎11-17-2008
Message 2 of 2 (5,483 Views)

Re: "Electrical Failed Pen" Error

[ Edited ]

This error would indicate an electrical problem with your ink cartridge.   Cleaning the cartridge contacts as shown here may resolve the issue.  In the future please mention your printer model and other pertinent information, it would help in providing answers.

Bob Headrick,  HP Expert

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