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03-02-2011 09:45 AM
My 7410 has been connected wirelessly for over a year but I just installed a new router (Linksys N600) and can't get the wireless connection back up. All other wireless devices are connecting to the new router. Using WPA2-PSK[AES] security on router. Using installation wizard on front panel of printer and it is locating network SSID fine. But only allowing for WEP key and giving me error code every time it is entered. Have tried to change length of key on router to 5 or 13 characters and also tried 10 HEX digits. Have powered off/on the printer and restored to factory network settings. No luck with anything. The Cisco router I previously had installed was also an N router - no problems connecting the 7410 wirelessly but swapped it out because of too many lost connections. Any advice?
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Re: "Invalid WEP Key" Error on 7410 All-in-On Wireless Set Up
03-02-2011 11:58 AM
I don't think this printer supports WPA2. Try WPA.
03-02-2011 04:29 PM
Thank you so much! I just ended a 5 hour exhausting debacle. Bumped the security on router back to WPA-PSK + WPA2s-PSK and the printer wizard accepted the WEP key. I'm printing!
09-30-2012 05:46 AM
I put same WEP KEY which I use to connect my wireless router.
But My printer show error sign. also ask "WEP KEY has to be A-F.
MY router wep key has all alphabet.
09-30-2012 11:11 AM
If your WEP key is all alphabet then it is not WEP, it is WPA or WPA2. As discussed above, this printer will not accept WPA2.
Get into your router settings and change your wireless security type to WPA or WPA/WPA2 (you can keep the same passphrase).
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