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Posts: 1
Member Since: ‎06-09-2012
Message 1 of 2 (1,719 Views)

"Live Mail" outgoing email message prints strange symbols in place of quotation marks or apostrophes

How to correct when printing from "live mail" when strange symbols print in place of quotation marks or apostrophes

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Distinguished Professor
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (1,712 Views)

Re: "Live Mail" outgoing email message prints strange symbols in place of quotation marks

Windows Live Mail uses “smart quotes,” which are typesetting symbols to “fancy up” the quotes and apostrophes so they curl in the appropriate direction. 


Unfortunately, not every e-mail program recognizes smart quotes, and some e-mail programs confuse them with characters from other languages.


There’s no way to turn off smart quotes from within Windows Live Mail, but here’s a workaround:


  • Type your apostrophe, then type the backspace key. Windows Live Mail immediately replaces the smart quote with the regular apostrophe.

You’ll need to do this when typing regular quote marks, as well.

Try it a few times, and you’ll see how the apostrophe or quote mark changes subtly when you press the Backspace key. It’s an extra step, but it will keep your recipients from seeing the symbols.

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