Hello. I have a question for you. I have a printer HP photosmart c 4580 . I bought this in Greece. It had cartridges HP350 and HP 351. Two years ago I moved to Ukraine. My cartridges HP350 and HP 351 were used and they are not sold here in Ukraine. I bought other HP 140 and HP 141, but the message on the printer screen is "incompatible cartridge". What should I do to make them compatible? Can you help me?
If you're being declined as the printer is out of warranty follow the steps on screen to dispute by selecting Cartridge / Accessory in warranty, then you will be provided with a case number and a phone number to contact HP.
A support representative will guide you with the steps to perform a pen regionalization and set the printer to accept the local cartridges from now on.
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