Note on archived topics.
06-18-2012 09:04 PM
Been scouring the Internet and forums to see if I can get some info about the networking on the Officejet 8500 but haven't found anything related to the wired network option of the printer. I have the basic one with the wired network - the A909 version.
The printer prints and is accessible through the USB but not through the network.
After a brown out at our house the printer quit printing via the Network. I thought it was a simple re-setup the static address I had assigned but it didn't work. I can successfully print via USB but bought the printer because I didn't have to have a computer turned on all the time to print.
The network is not configurable (static or DHCP).I can print the HP Network Configuration Page but I get the following
Network Status Offline
Active Connection Type None
URL for Embedded Web Server http:/0.0.0.0
Hardware Address (MAC) 00265571ad12
So the printer is recognizing the network interface but it is unconfigurable.
While connected with the USB cable in the HP Solution Center software when I click on Other Settings, Network Settings I get the message:
"This product has not been configured for networking.
No network settings are available."
Is there a way to reset/reseat/troubleshoot the card or is it fried and no longer usable?
06-18-2012 09:33 PM
First, reset the power supply. Unplug it from both the wall and the printer for 5 minutes, plug back in.
When you turn on the printer, let's reset it. Hold the # and 6 keys while and for a few seconds after turning the printer back on.
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