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Posts: 1
Member Since: ‎04-30-2014
Message 1 of 2 (177 Views)

receiving fax

I have auto button on...but when a fax comes i can't receive unless I push accept button ?

HP photosmart 7520 printer

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Associate Professor
Posts: 898
Member Since: ‎12-10-2013
Message 2 of 2 (144 Views)

Re: receiving fax

[ Edited ]

Hello erickson,


Sounds like something might be going on with the hardware, but let's find out for sure...


1. double-check the settings and connections:


2. update the firmware:


3. test the fax:


If those steps fail, it's hardware, and you'll need to possible reset the printer. You can contact HP support in North America at 1-800-474-6836 or find the local telephone number for your country here: Please look for the category "Technical Support After you Buy"

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