red X on my fax

[COWGIRL58]

I can recieve fax, but can't send fax. A red x shows up?

[Rainbow7000]

Hello there! Welcome to the forums @COWGIRL58 ,

I read your post about how you can receive faxes however, cannot send a fax and a red "X" appears.

Please let me know which printer model you have, and I will look in to this issue for you 🙂

How Do I Find My Model Number?

Thank you!

[COWGIRL58]

HP Officejet 6700 Premeir

[Rainbow7000]

Hey there CowGirl,

Please check out this guide for your fax issue and follow the steps.

Cannot Send or Receive Faxes

If you still cannot send or receive faxes afterwards, give us a call to see what your options are with HP.

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Have a great day 🙂