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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2017 07:53 PM

HP Recommended
Product: HP Deskjet D1660
good night, i want to ask about my cartridge. my printer wont work with two cartridges and i dont why (nothings wrong with my printer before i replaced the cartridge) and when i tried to used only with black cartridge without colour cartridge, he want to print my work sheet. can you tell me whats wrong with that? thank you
3 REPLIES 3

‎05-26-2017 06:50 AM

HP Recommended

Hi @kayladr,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you facing issues with your HP Deskjet D1660 Printer wherein it does not print after replacing the cartridges.

 

This issue could occur if the electrical contacts on the cartridge or the printer are defective.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Cartridge Problem

 

You may also check the link: Troubleshooting Print Quality Issues

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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‎05-26-2017 07:20 AM - edited ‎05-26-2017 07:24 AM

HP Recommended

thank you very much for your solutions 🙂 i'll try it @Rainbow23

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‎05-26-2017 07:27 AM

HP Recommended

Hi @kayladr,

You are welcome.

 

I understand that you will try the steps later and get back to us.

 

Please follow the steps and let us know the results. I also appreciate your time and patience.

 

You have a good day ahead.

Rainbow23 - HP Support.
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