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ursreed
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Message 1 of 2
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scaning to computer from hp6520

HP Recommended
hp 6520
Microsoft Windows 10 (64-bit)

i was able to scan to my computer yesterday but now it says "no computer found" what's up with that

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sandytechy20
HP Support Agent
HP Support Agent
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HP Recommended

@ursreed

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are unable to scan to your computer from HP Photosmart 6520 printer. I would like to help you out with this issue today.

  • Restart devices and check driver scan settings.
  • Run the Print and Scan Doctor.
  • Uninstall and reinstall the printer software.
  • Check Windows Image Acquisition settings.
  • Temporarily disable firewall software on the computer.

Click here and follow the document to perform the above mentioned steps.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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