I am having issues trying to scan from printer to computer. It says computer not found. I had this problem before. I uninstalled and reinstalled and it worked a couple times and then didn`t again. When I run your scan doctor it says all is okay.
When I had trouble before you said to uninstall and reinstall the full version. It does not give me that option. All that comes up is for the basic.
I am not real tech saavy so I need the easiest detailed instructions possible. I am running windows 10
I would really appreciate if any one can help me solve this issue.
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant. 2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that. 3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
I could not find where to reply to a post I had. I did what it said. It does not offer me the full version that you suggest I do. I had this same issue in Jan. And did the same thing and it did not offer the full version either.
I have been scanning for a long time, I know how and it is enabled. It just started telling me no computer found out of the blue. I scanned one day and then the next time it did that.
I am very frustrated with it all. I do everything I am told and it doesn't work. As I said when I uninstall and reinstall it dies not give me the option to download the full version. It only shows basic.