Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎02-17-2012
Message 1 of 4 (212 Views)

scanning with officejet 7210

My offijet 7210 all in one does not scan on windows 7.

It worked all right on windows xp.

 

who can help me?

0 Kudos
Teacher
Posts: 33
Member Since: ‎02-17-2012
Message 2 of 4 (203 Views)

Re: scanning with officejet 7210

[ Edited ]

Hi,

 

You need to download and install the full featured software for your printer

Follow below mentioned web link to install your printer

 

http://support.hp.com/us-en/document/c01793627

 

Once the Full Featured Software is installed try Scanning.

 

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Honor Student
Posts: 2
Member Since: ‎02-18-2012
Message 3 of 4 (197 Views)

Re: scanning with officejet 7210

i have done that for an HP2710 and it does not print/scan as win7 sets printer as offline and i can't find where in windoes to turn printer back online

Teacher
Posts: 33
Member Since: ‎02-17-2012
Message 4 of 4 (193 Views)

Re: scanning with officejet 7210

[ Edited ]

Hi,

 

Please follow the steps mentioned in the web link below to resolve the issue:

 

http://support.hp.com/us-en/document/c02221706

 

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation