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‎05-09-2017 02:34 PM - edited ‎05-09-2017 02:35 PM

HP Recommended
Product: hp8610
Operating System: Mac OS X 10.8 Mountain Lion

I have a mac  - I used to be able to scan and save docs but cannot now- not sure why - the scan is an image but i cannot save it (pdf) to a folder to use alter on. Ideas on why this stopped working? I have and hp8610. I tried different options in the preferences but no luck.

 

winnie 

1 REPLY 1

‎05-11-2017 04:22 PM

HP Recommended

 

@WAE66

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand scans but does not save the file on the PC,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you install the latest full feature software to resolve the issue?

 

If you haven't, here's a link you can use to get the job done: Click here to find it.

 

Keep me posted 😉

Riddle_Decipher
I am an HP Employee

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