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sd card reading problem

i have a photosmart 526.  when i insert the sd card, a message comes up on screen

 

B3A851C8

 

what does this mean, and how can i get the printer to read the card?

 

thanks

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sd card reading problem

Hi There,

 

Does it only happen on this SD card? Have you face this issue before maybe with other SD cards?

 

Can the SD card be read on the PC?

I am an HP employee
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sd card reading problem

thanks for coming back.   the card is readable on computer and on photo machines.  other cards come up with the same error code when i try them in this printer.

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