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brun1
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Message 1 of 2
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setting up new printer

HP Recommended
hp7500a
Microsoft Windows 7 (64-bit)

unwrapped the printer sated to follow the instructions on the screen and it came up with printer error code ox610000f6

turn off machine, up plugged turned back on only to find the error message

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Sunshyn2005
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Message 2 of 2
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HP Recommended

Hi @brun1 

 

This error code, ox610000f6, tells me the carriage is likely jammed, or the printer for what ever reason thinks it is.

 

Please use the following document to troubleshoot the issue; A 'Carriage Jam' or '0X610000F6' Message Displays for HP Officejet 7500A (E910a and E910c) Wide Form....

 

If the issue remains unresolved after all attempts, please call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.

 

HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check

 

I hope this helps.

Sunshyn2005
I work on behalf of HP


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