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texassmith
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should my HP Officejet Pro 8500 Premier select correct paper tray based on document sizes

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The 8500 Premier has two paper trays, one for 8.5 x 11 and the default tray handles 8.5 x 14.

 

I have to change settings for the printer to get it to use the correct tray of paper whenever I want to use 8.5 x 14.

 

Is there a setup that allows the printer to select the correct tray based on the size of the document sent to the printer?

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Dave_K
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Ok, unfortunately the printer won't do this automatically. However, if you go into your print preferences, you can setup a print shortcut which makes switching back and forth a LOT easier. If you need help on how to do that let me know.

 

Hope this helps!

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Dave_K
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Is it an 8500A or just 8500?

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texassmith
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It is an 8500

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Dave_K
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Ok, unfortunately the printer won't do this automatically. However, if you go into your print preferences, you can setup a print shortcut which makes switching back and forth a LOT easier. If you need help on how to do that let me know.

 

Hope this helps!

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.

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texassmith
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I could use some instructions on how to set up the shortcut

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Dave_K
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No problem! Forewarning, this information could be slightly different depending on what version of the drivers you have but it should be similar.

 

1.First go to your printer folder which can be found inside the control panel.

2.Right click on your printer and go to printer preferences

3.Once there, you should see your print shortcuts (if not, click on the printing shortcuts tab). To create a new one, select the shortcut that says 'User Guide Print Settings' and change the settings you need to on the right hand side. (change paper size to what you need.)

4.Once you have the settings the way you need them, click 'Save As' (bottome left) and choose a name for your shortcut.

 

Now that you have a shortcut set up, when you go to print you can select preferences (sometimes called properties in certain software) and select the shortcut you need for that print job.

 

Hope this helps!

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
texassmith
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Thanks, I will try this.  I did  just realize that the printer is an 8500A 909g series printer. So by now you know I am clueless at times, but does this make a difference that it is a A909 g

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Dave_K
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Actually no, you had it right, it's just an 8500 :). the 8500As are in the e910 range.

 

I'm glad i could help though!!

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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