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langdonw
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single sided printing for HP 6978

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HP Office Jet Pro 6978
macOS 10.12 Sierra

How to set printer for single sided print.  Using MS Word on a Mac.

The help instruction on pull down menus and "Layout" did not lead me to a choice for single sided.

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Dvortex
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Hello, @langdonw - Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!

 

I see that you are trying to print single sided on your Officejet 6978 printer. Do not worry, I’m here to help 🙂

 

I’d suggest you to reset the printing system that will help you reset all the settings to its factory state. Here are the steps:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


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DVortex
I am not an HP Employee
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