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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-30-2017 02:26 PM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows XP

I have something across my screen?scan problem.jpg

1 REPLY 1

‎04-30-2017 09:28 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to copy? If it is showing the same results, chances are the scanner is defective.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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