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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-25-2017 01:18 PM

HP Recommended
Product: hpdeskjet2050j510a
Operating System: Microsoft Windows 10 (64-bit)

Dopo essere passata da window 8.1 all'ultima versione di window10 la mia stampante non funziona più.

Ho scaricato i driver aggiornati... ho disinstallato e reinstallato i driver. Ho comprato il cavetto nuovo della stampante. Ho usato tutti i mezzi di diagnostica a disposizione, unico risultato ottenuto è (cito testualmente) "problemi di rete potrebbero impedire la stampa sulla stampante..... oppure: impossibile contattare la stampante hp...attraverso la rete.

Cosa posso fare? aiutatemi. grazie

2 REPLIES 2

‎05-25-2017 01:22 PM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding

I work on behalf of HP
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‎05-25-2017 01:24 PM - edited ‎05-25-2017 01:30 PM

HP Recommended

Ciao (Hi!), @verkas19:

 

In questo Forum Pubblico, devi scrivere, in Lingua Inglese. (In this Public Forum, you must write, in English Language).

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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