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verkas19
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stampante

HP Recommended
hpdeskjet2050j510a
Microsoft Windows 10 (64-bit)

Dopo essere passata da window 8.1 all'ultima versione di window10 la mia stampante non funziona più.

Ho scaricato i driver aggiornati... ho disinstallato e reinstallato i driver. Ho comprato il cavetto nuovo della stampante. Ho usato tutti i mezzi di diagnostica a disposizione, unico risultato ottenuto è (cito testualmente) "problemi di rete potrebbero impedire la stampa sulla stampante..... oppure: impossibile contattare la stampante hp...attraverso la rete.

Cosa posso fare? aiutatemi. grazie

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kevin-t
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Maké
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Ciao (Hi!), @verkas19:

 

In questo Forum Pubblico, devi scrivere, in Lingua Inglese. (In this Public Forum, you must write, in English Language).

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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