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Brian65
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Message 1 of 2
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stop 960C printing test page

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Hi, Everytine i print something on my 960c lately it also prints a test page. It's a waste of ink. Any ideas?

Thanks

Brian

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lions99
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HP Recommended

Hello, 

 

 

Try doing a hard reset with the printer first. What exactly does the test page look like? Can you upload a picture of it on here or describe it to me?

 

Hard Reset:

 

Unplug the power cord from the printer and wall

Take out the toner/cartridges

Wait 30 sec

Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)

Insert the toner/cartridges back into the printer

 

Let me know the outcome

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