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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 04:14 PM

HP Recommended
Product: HP Officejet Pro L7680
Operating System: Microsoft Windows 10 (64-bit)

Ever since I updated my windows 8 to Windows 10 I have had trouble with the printing! No matter what I print it doesn't print correctly leaves top half of it not printing! Also when I print bothsides automatically it says it isn't installed but it prints both sides! I am going to try to attache a pic of the way my printer prints! If anyone else can help me I would appreciate it very much!

                                                             Thanks cjkgd5HP scanned 001.jpg

1 REPLY 1

‎03-12-2017 04:57 PM

HP Recommended

What program are you printing from?  Does Print Preview (if available) show the preview correctly?

 

Is the photo you show from a single page? 

 

For the duplex issue please go to the Devices and Printers folder, right click on the Officejet Pro 7680, select Printer Properties, Device Settings, Installable Options, Automatic Duplexing Unit: Installed, Apply, OK.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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