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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp envy 4527
macOS 10.12 Sierra

no airprint printer found on iphone or ipad. wireless printing works fine with Mac running osx 10.12.5 sierra

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Sorry to hear you are having problems printing.

Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.

Other things to check would be that there have been no recent changes to the wifi password.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Sorry to hear you are having problems printing.

Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.

Other things to check would be that there have been no recent changes to the wifi password.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Thanks that worked 👍🏻

HP Recommended

Great :generic:

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
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