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unable to print US tax filings

HP Recommended
Envy 4500
Microsoft Windows 7 (64-bit)

I am able to print all documents but US tax forms.  I don't get any error messages.

 

 

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@JMAC27

 

Welcome to HP Support Forum. IRS information says "When saving or printing a file, be sure to use the functionality of Adobe Reader rather than your web browser."

 

Source:   https://www.irs.gov/uac/downloading-and-printing

 

Please try to print from Adobe Reader.

 

Regards.

BH
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I was using Adobe reader.  Printer says "printing" but nothing is produced/ 

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Try this.

 

Totally uninstall and remove Acrobat Reader.  Now go to the Adobe web site and download and install Acrobat Reader DC.

 

Now try.

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This didn't work.  Desk top shows that it has been formated, but then printer says "printing in progress". but there is nothing.  I end up canceling the print job.

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HP Recommended

Totally uninstall the printer and remove all drivers.

 

Now reinstall your printer here.

 

Type:

Driver-Product Installation Software

Version:

32.3

Operating systems:

Windows 7 (64-bit)

Release date:

Nov 12, 2015

File name:

EN4500_198.exe

(110.1 MB)

Description:

The full solution software includes everything you need to install and use your HP printer. This collection of software includes the complete set of drivers, installer and optional software.

Fix and enhancements:

  • Added support for Windows 10
  • Most current version of the software includes all previous fixes and enhancements.
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