08-13-2013 05:19 PM
When I try to start HP Photosmart 5520 series from the desktop icon, it takes a hit and then goes away.
Will not open. Can go to program files and open each task individually
08-13-2013 05:32 PM
My suggestion: remove the existing icon on desktop and create a new one by:
Click Start > All Programs > HP > [Your Printer]
Right click the printer and Click send to Desktop.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-13-2013 06:35 PM
I can get the HP Photosmart icon on the browser but when I click the proccessor takes a hit but nothing happens after that.
I have already did a uninstall and re-installed with the HP install disc and it did not put the icon back on the browser and
does the same thing.
08-14-2013 10:01 AM - last edited on 02-23-2017 09:50 PM by OscarFuentes
When asking a question, it is very important to mention the OS version of your computer. See OS requirements
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.