Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 4
Member Since: ‎12-23-2013
Message 1 of 2 (184 Views)

uninstalling old driver and reinstalling new driver Office jet 6500

OJ 6500 will not print but will fax. I want to uninstall old driver and reinstall new driver. Suggestions please

0 Kudos
Posts: 3,722
Member Since: ‎03-11-2014
Message 2 of 2 (157 Views)

Re: uninstalling old driver and reinstalling new driver Office jet 6500

[ Edited ]

Hello cwdb,


I see are looking for steps to uninstall your HP Officejet 6500 and install with newer drivers. Try the following HP document: Uninstalling the Printer Software, that should clear out the software. You can select your Operating System and download software here: HP Officejet 6500 All-in-One Printer - E709a Drivers.


Since there are several 6500 series printers, if the above is not yours reply back with the model of printer you have.



I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation