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Posts: 1
Member Since: ‎09-02-2012
Message 1 of 3 (3,581 Views)

user intervention required

My HP Deskjet 1000J110a printer just stopped printing and flashed "user Intervention required."  What's up with that and how do I correct it?  It's a pretty new printer.

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Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 2 of 3 (3,568 Views)

Re: user intervention required

[ Edited ]



Which is the Operating system you are using, you can also try the steps mentioned the following document.

Although I am an HP employee, I am speaking for myself and not for HP.

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Posts: 12
Member Since: ‎06-08-2012
Message 3 of 3 (3,505 Views)

Re: user intervention required

This may seem like an odd solution, but try opening and closing the access door for the ink cartridges when the message appears on the console. Does that make the print request work?

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