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Honor Student
Posts: 2
Member Since: ‎08-17-2011
Message 1 of 2 (3,325 Views)

what does "supply memory error mean on m1217?

I have just bought a new M1217 n.f.w. multifunction printer for a new Mac mini. I have successfully installed the printer software on the Mac, and printing does work, but right from the first time I turned the printer on the control panel has periodically displayed the message "supply memory error". What does this mean, and how do I fix it?

 

Neil

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Provost
Posts: 18,937
Member Since: ‎01-03-2011
Message 2 of 2 (3,297 Views)

Re: what does "supply memory error mean on m1217?

[ Edited ]

Hi,

 

Supply Memory error will most likely occour when there are some packing material inside the product.

Please follow the document below in order to resolve that message:

http://support.hp.com/us-en/document/c02484074

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