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Posts: 1
Member Since: ‎09-03-2011
Message 1 of 2 (10,520 Views)

what is proxy address?

[ Edited ]

what is proxy address?

trying to confi eprint on hpofficejet 6500a all in one

and use iphone hp eprint app

email answer? [Personal Information Removed]

0 Kudos
Grad Student
Posts: 265
Member Since: ‎04-12-2011
Message 2 of 2 (10,474 Views)

Re: what is proxy address?

Hey shoreline2,


Here are some things to try.



If your network is not on a proxy, you do not need to enter a proxy. Here are the steps you need to go through to resolve this issue.


1. Find your printer's IP address by printing a network configuration page.


2. Type you IP address into the address bar of your web browser.


3. Click on the network tab at the top of the page.


4. Look at the left hand side and click IPv4 under wireless.


5. Change the IP settings to Manual.


6. Enter the printer's IP address, your subnet mask, and your routers IP address or default gateway in the spaces.


7. Set the Preferred DNS to


8. Set the Alternate DNS to


9. Click apply.(You may need to refresh the page if it says processing for longer than a min and click apply again.)


10. Now try to enable Web Services.


11. You should be able to use the apps and HP ePrint Home & Biz app.


Note HP eprint is used to print to local printers such as at FedEx or Kinkos. Try using the HP ePrint Home & Biz app.


Although I am an HP employee, I am speaking for myself and not for HP.

If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.
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