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Honor Student
Posts: 2
Member Since: ‎04-07-2011
Message 1 of 4 (1,167 Views)

when I print a pdf all the numbers print as solid black blocks

I have a material supplier email me my invoices as pdf's, and recently when I try to print them, all the numbers and letters print as black rectangles

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Professor
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 4 (1,143 Views)

Re: when I print a pdf all the numbers print as solid black blocks

What operating system do you have? Printing from email provider or Adobe? What printer? Printer connected USB/wired/wireless? If you print a PDF file that is not from the material supplier, does it print properly?

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
Posts: 2
Member Since: ‎04-07-2011
Message 3 of 4 (1,134 Views)

Re: when I print a pdf all the numbers print as solid black blocks

I have Vista, HP Photosmart C4480, using Adobe, only prints this way from this supplier (so far), printer connected to laptop with USB

Professor
Posts: 2,530
Member Since: ‎08-12-2009
Message 4 of 4 (1,096 Views)

Re: when I print a pdf all the numbers print as solid black blocks

There is a know issue that can happen when the 'print color as black' option is selected. If you have that option enabled, try printing those PDFs with it off.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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