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Student
Posts: 1
Member Since: ‎11-28-2012
Message 1 of 4 (634 Views)

when i down lowed windows 8 my hp photosmart 7510 printer will not print any documents

When i downlowed Windows 8 my HP photosmart 7510 printer will not let me print any documents from my computer 

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 4 (631 Views)

Re: when i down lowed windows 8 my hp photosmart 7510 printer will not print any documents

[ Edited ]

Hi foxgrover,

 

How do you have the printer connected to your computer?

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

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Master's Graduate
Posts: 575
Member Since: ‎11-14-2011
Message 3 of 4 (630 Views)

Re: when i down lowed windows 8 my hp photosmart 7510 printer will not print any documents

Try installing the windows 8 full feature driver and installing it

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=5070121&

I was an HP employee

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Provost
Posts: 63,189
Member Since: ‎01-29-2009
Message 4 of 4 (623 Views)

Re: when i down lowed windows 8 my hp photosmart 7510 printer will not print any documents

Hi,

 

I've tested the following utility/tool on my Windows 8 machine with my 7510 printer and it worked. It actually downloaded Full Feature Software and Driver but it checked few things first.

 

   http://ftp.hp.com/pub/softlib/software12/COL44840/mp-109033-2/hppiw.exe

 

The menu and interface is much better than on Windows 7 such as we can see ink levels quicker (always on top when click the printer icon).

 

Hope this helps.

BH
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