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Student
Posts: 1
Member Since: ‎09-12-2011
Message 1 of 2 (5,991 Views)

why are my pictures printing pink?

I have an HP Photosmart eStn C510 series printer that only works occasionally. Why did I spend so much for a printer? Oh because it came with a tablet. But the tablet is slow and only works occasionally so I am back to question 1! Seriously though, today the paper would feed through as though printing but nothing. Then I went through all the bogus steps that never fix anything and finally decided to run the cleaning program and now the pictures only print pink? **bleep** all the print levels are fine and I am using HP ink so doesn anyone have a solution for me?

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Grad Student
Posts: 198
Member Since: ‎09-09-2011
Message 2 of 2 (5,973 Views)

Re: why are my pictures printing pink?

[ Edited ]

Hi,

 

Please  follow this steps: You need to manually clean the contact points of the carriage and the printhead..

please click the link below: just follow the picture of  manually cleaning the contact points.

Just make sure you  are using Hp genuine inkn cartridges.

 

http://support.hp.com/us-en/document/c01458034

 

If issue not resolved pls call Hp Tech support to replace your printhead... =)

 

Although I am working on behalf of HP, I am speaking for myself and not for HP.
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