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hammac72
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why does it keep saying my printer is offline???rrrrrrr

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why does it keep saying my printer is offline??/rrrr

Just bought this tonight ,.i am very agrevated about ready to take it back tommorow 😞

I am working off of my laptop.its working on windows Xp i think.

The printer is th HP  Photosmart D110 series.i was concerned i would have trouble with the wireless part of it.

The man at office depot said i could work it as a regular printer if i couldnt figure out wireless. Well, it didnt come with the cable to hook it from printer to laptop.rrrr

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Bob_Headrick
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So how is the printer set up?  Is it wireless or USB?  If USB you will need a cable, purchased seperately.  It is a standard A/B USB cable widely available inexpensively.  (The $1 cables form the dollar store work fine....

 

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.



Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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martinms
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try and reinstall the printer program i did and it work or down load it from the web hope it helps
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