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05-18-2011 09:20 PM - edited 05-18-2011 09:20 PM
Please read this post then provide some details. What printer model - is this the older Deskjet 1000 printer that printed up to 13"x19" or the more recent Deskjet 1000 j110a?What operating system? How is the printer connected - parallel or USB? If USB and the older model do you have a usb-parallel cable that is supported in your operating system? Are there any error messages on the computer or blinking lights on the printer?
Bob Headrick, HP Expert
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02-13-2012 08:37 AM
I have completed the set up with DVD twice. System defualts like it is supposed to the the HP1000 like is is supposed to . No flashing lights. Error message in the computer . ( print gets stuck in the que) Is is a harware issue ? USB being used, yes the USB is working with my computer on other things other than printer. (other printers)