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lrromano
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Message 1 of 10
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why is my printer leaving black lines on pages printed from screen

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HP Officejet Pro 8600 Premium, Windows 7

 

Printer works fine from computer copying from screen and feeder leaves black streaks.

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Brandon1
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Message 2 of 10
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Here is a link that will help fix the black lines on your printout.

 

http://support.hp.com/us-en/document/c02881567

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



nursebrhodes
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THANK YOU! No wonder you are a PhD student...this advice worked like a charm! 🙂

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SolarTechVA
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Message 4 of 10
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Worked for me. Thanks!

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smick007
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I'm having the same issue, what is the link. It's bad now.

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sandytechy20
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Message 6 of 10
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@smick007

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet Pro 8600. I understand that you are getting vertical lines when you copy.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Clean the roller in the ADF.
  • Clean the scanner glass with a lint free cloth.

Click here for the video to refer and fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers!

Sandytechy20
I am an HP Employee

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SusieMac1
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Message 7 of 10
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When printing a document from my computer black horizontal lines black out some of the text.  When I use my laser printer this does not happen so I feel there is a disconnect between my HP8610 and my computer. 

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SusieMac1
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The video does not address printing a document from my computer, therefore, it did not help the issue although I did go through the process.

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estreet
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Message 9 of 10
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   I have a Office Jet 8615, HP. It has done well for almost a year with no problems. I tried Kodak Premium Picture Paper, for Inkjet Prints, for the first time. I'm getting a thin black line about three times per sheet. Any ideas would help. 

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zmplant
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I, too have this issue.  I have cleaned the transfer belt with alcohol wipes, but it has not made a difference with the vertical black lines.  They go all across the page, and they are of inconsistent darkness.

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