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10-21-2012 03:06 PM
Dear Sir or Ma'am,
My problem is with my 6500A printer. I haven't used it in a few weeks and I tried printing something today and it wouldn't print any black ink. It will print color, just not anything in black. I replaced the ink cartridge and it still won't print black. I looked in my owners manual and I didn't see anything that would help me.
Thank you for your help,
10-22-2012 12:03 PM - last edited on 02-22-2017 12:47 AM by OscarFuentes
I understand your printer is not printing black ink. I suggest trying this document.
Let me know if this helps.