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k-ninek9
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Message 1 of 2
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will the black ink cartridge work and print in black if one of the colour tanks is empty

HP Recommended
photosmart 5510 B111 series
Microsoft Windows 10 (64-bit)

printer stopped printing black when one of the colour tanks became emtpy.  Installing a new genuine black cartridge did not solve the problem  and do not have on hand a new colour cartridge.  Will purchase a new colour cartrdige to replace the empty one but in the meantime need to be able to print in black.  Did an automatic head clean but that also did not solve my problem

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sabretooth04
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Message 2 of 2
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HP Recommended

Sorry, please read the information here.

 

https://support.hp.com/us-en/document/c04331666

 

 

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