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Honor Student
Posts: 3
Member Since: ‎12-04-2013
Message 1 of 13 (19,403 Views)

windows 8.1 compatability with HP Deskjet 2050 j510 printer

After installing windows 8.1, i couldnt print from my HP Deskjet 2050 j510  printer. Please help.  Thank you

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PhD Student
Posts: 770
Member Since: ‎11-17-2009
Message 2 of 13 (19,389 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

   Click on this link and download the utility and see if it fixes your issue.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-123410-2&cc=us&dlc=en&lc=en...

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Honor Student
Posts: 3
Member Since: ‎12-04-2013
Message 3 of 13 (19,379 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

i tried the link you sent me but it does not work. it stacks at the final step; takes hours...

 

 

PhD Student
Posts: 770
Member Since: ‎11-17-2009
Message 4 of 13 (19,365 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

   Sorry about that here is another link that you can use

 

 

www.hp.com/go/tools.

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Honor Student
Posts: 3
Member Since: ‎12-04-2013
Message 5 of 13 (19,342 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Hello,

 

Thank you for sending me another link to download but it does not work. i still need your help.

Retired
Posts: 2,789
Member Since: ‎09-03-2013
Message 6 of 13 (19,325 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

[ Edited ]

Hi Seife,

 

I understand that you cannot print after upgrading to Windows 8.1.  I will try my best to help you get the printer working. Have you tried Uninstalling the Printer Software and then download HP Printer Install Wizard for Windows and run it. It will find the correct software and drivers for Windows 8.1? If you are still having an issue try going to Search and type in Cmd and open Command Prompt - type in sfc /scannow and press enter. This will check your operating system for any file corruptions.

 

Let me know if this helped or if you need further assistance.

 

Thank you,

I worked on behalf of HP.
Student
Posts: 1
Member Since: ‎03-03-2014
Message 7 of 13 (18,324 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

zakonpza

PhD Student
Posts: 770
Member Since: ‎11-17-2009
Message 8 of 13 (18,313 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

    Here is another link, but the link I sent you works fine for me.  If this link does not work let me know.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

 

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Student
Posts: 1
Member Since: ‎04-14-2014
Message 9 of 13 (16,702 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

necesito drives de impresora hp deskjet 2050

Student
Posts: 1
Member Since: ‎04-24-2014
Message 10 of 13 (16,282 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer


Seife wrote:

After installing windows 8.1, i couldnt print from my HP Deskjet 2050 j510  printer. Please help.  Thank you


 

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