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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
swimmom2
New member
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Message 1 of 2
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wireless password

HP Recommended
Envy 7645
iOS

i assigned a password to my new Envy 7645 but it continues to say it is wrong

if i reset it again i have 4 other devices that are working and worried i wouldnt get them back

i figured out how to not use the wireless and made it direct but that was by accident

any ideas or step by step to help me again

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sabretooth04
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Message 2 of 2
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HP Recommended

Please provide the following relevant information so someone can help including:


Printer Model – done
Operating System of computer - done
Detailed Problem Description including all network devices (extenders, switches)-
Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -
Make and model number of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns? –
Is the printer plugged directly into the wall outlet?  Do not use any UPS, power strip or surge protector.  Yes this WILL cause the printer to drop offline and print strangely.
Do you think the printer is going to sleep and can’t wake up? -
If wireless, when the problem occurs, what is the status of Blue Wireless light on the printer, on, off or blinking? –

Power off printer and router.  Power on router and wait 3 mins, power on printer.  Does it connect to the router now?  Do you have a valid IP address?

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